Privacy Policy

At Mafia Casino, safeguarding your personal information is one of our key priorities. This Privacy Policy outlines the types of information we collect, how we process and store it, the circumstances under which it may be shared, and the measures we take to keep it secure. By accessing or using our website and services, you agree to the practices described in this document.

1. Information We Collect

To deliver our gaming services and comply with regulatory obligations, we may collect several categories of information.

Personal Details

During account registration or verification, you may be asked to provide:

• Full legal name
• Date of birth
• Residential address
• Email address
• Contact phone number
• Identity verification documents
• Additional information required for compliance checks

Payment Information

To process financial transactions, we may collect:

• Banking details
• Payment card information
• E-wallet account identifiers
• Cryptocurrency wallet details where supported
• Deposit and withdrawal records

Device and Technical Data

When you visit our website, certain information may be gathered automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Language settings
• Login history
• Website interaction data

Account and Gaming Records

We may also keep records relating to:

• Betting and gaming activity
• Transaction history
• Bonus usage
• Customer service communications
• Security and fraud-prevention investigations

2. Purpose of Data Processing

The information we collect is used to operate and improve our services while maintaining a safe gaming environment.

Your data may be processed for purposes such as:

• Registering and administering player accounts
• Confirming identity and age eligibility
• Managing deposits and withdrawals
• Providing customer support
• Detecting and preventing fraudulent activities
• Meeting legal and regulatory obligations
• Enhancing website performance and usability
• Delivering personalised promotions and content
• Conducting analytics and internal reporting
• Protecting the integrity of our platform

We only process personal information when there is a legitimate and lawful reason to do so.

3. Promotional Communications

From time to time, we may send marketing messages, promotional offers, and updates regarding our products and services, provided that such communications are permitted under applicable laws.

You may opt out at any time by:

• Selecting the unsubscribe option in marketing emails;
• Adjusting communication preferences in your account; or
• Contacting our support team.

Please note that transactional and security-related notifications will continue to be sent when necessary.

4. Cookies and Tracking Technologies

Our website uses cookies and comparable technologies to optimise functionality, improve security, and enhance the user experience.

These technologies may help us:

• Maintain active sessions
• Remember user preferences
• Analyse website traffic patterns
• Improve site performance
• Monitor security risks
• Measure the effectiveness of advertising campaigns

Users can manage cookie preferences through their browser settings, although disabling certain cookies may affect website functionality.

5. Disclosure of Information

We do not sell personal information to third parties.

However, information may be shared with carefully selected partners and service providers when necessary for business operations, including:

• Payment service providers
• Identity verification companies
• Fraud prevention partners
• Technical infrastructure providers
• Analytics and marketing services
• Customer support platforms

We may also disclose information where required by law, court order, regulatory request, or other legal process. All third parties receiving personal information are expected to maintain appropriate security and confidentiality standards.

6. Security Measures

Mafia Casino employs a range of security measures designed to protect personal information from unauthorised access, misuse, loss, or disclosure.

These measures may include:

• Encryption technologies
• Secure hosting environments
• Restricted access controls
• Continuous security monitoring
• Fraud detection systems
• Staff confidentiality obligations

Although we implement industry-standard safeguards, no electronic system can be guaranteed to be completely secure. Users are encouraged to keep login credentials confidential and report any suspicious activity immediately.

7. Data Retention Practices

Personal information is retained only for as long as reasonably necessary to:

• Deliver our services;
• Fulfil contractual commitments;
• Comply with legal obligations;
• Resolve disputes;
• Conduct legitimate business operations; and
• Protect company interests.

Once data is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with our retention procedures.

8. International Data Processing

As part of operating a global online platform, personal information may be transferred to or processed in jurisdictions outside the user's country of residence.

Where such transfers occur, we take reasonable measures to ensure that appropriate safeguards are in place to protect personal data.

9. Your Privacy Rights

Depending on your location and applicable legislation, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to your data;
• Correcting inaccurate information;
• Requesting deletion where applicable;
• Restricting certain forms of processing;
• Objecting to data processing activities;
• Receiving a portable copy of your information;
• Withdrawing consent where processing relies on consent.

Requests relating to privacy rights may require identity verification before being processed.

10. Underage Persons

The services offered by Mafia Casino are intended exclusively for individuals who have reached the legal gambling age in their jurisdiction and are at least 18 years old.

We do not knowingly collect information from minors. If we discover that an underage person has provided personal information, appropriate action may be taken, including account closure and removal of the relevant data where legally permitted.

11. External Websites

Our platform may contain links to third-party websites and services.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy statements of any third-party platforms they choose to access.

12. Updates to This Policy

We reserve the right to amend this Privacy Policy from time to time to reflect operational, legal, technological, or regulatory changes.

Any modifications will become effective once published on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy, your personal information, or the way your data is handled, please contact our customer support team using the communication channels available on our website.

By using the website and related services, you confirm that you have read and understood this Privacy Policy and agree to its terms.